Qualified MVA Live Transfers
Screened motor vehicle accident claimants connected straight to your intake team while they are still on the phone.
What is an MVA live transfer?
An MVA live transfer is a phone call in which a motor vehicle accident claimant is screened by an agent and then connected directly to your firm’s intake line while still on the line. Your team speaks to the claimant during the same conversation in which they asked for help, rather than calling back later.
The difference between a lead and a live transfer is timing and channel. A lead is a written record delivered to your CRM for your team to call. A live transfer is a warm, screened caller handed to a live person at your firm. Firms that struggle to return calls within minutes usually convert live transfers at a higher rate; firms with disciplined, fast intake often prefer the volume and cost profile of delivered leads.
Personal injury live transfers follow the same workflow for non-vehicle injury claims, and pay-per-call legal leads can be structured the same way where a firm prefers to be billed by qualified call.
- Firms with staffed intake lines during business hours
- Practices that convert best in live conversation
- Firms with limited capacity to chase call-backs
- Attorneys testing a channel alongside delivered leads
- Firms that want screening handled before the call arrives
- Practices with defined transfer-hour coverage
How It Works
Transfers only reach your line after the claimant clears the criteria your firm agreed in writing.
Set Transfer Criteria and Hours
We agree the accident types, states, injury thresholds, disqualifiers, transfer hours and the exact line calls should reach.
Generate the Call
IronFlow Legal runs the advertising that produces inbound calls from accident claimants in your selected markets.
Screen on the Call
An agent works through your screening script — accident type and date, location, injuries, treatment and existing representation — before any transfer is offered.
Transfer to Your Intake Line
Callers who meet the criteria are warm-transferred to your intake team, with the screening answers delivered alongside the call.
Qualification criteria
Live transfer screening uses the same case-selection logic as delivered leads, applied in conversation before the handoff.
- Motor vehicle accident confirmed by the caller
- Date of the collision
- State and county of the incident
- Injury reported
- Medical treatment status
- Not currently represented by another attorney
- Caller is the injured party or authorised to act
- Call falls inside your agreed transfer hours
- Any firm-specific disqualifiers
Delivery
Transfers arrive on the phone line your firm nominates, during the hours you set. Screening answers are delivered with the call so the intake specialist is not starting from scratch. Call records can also post to your CRM alongside the transfer.
Geographic availability
Transfers are available across United States markets, configured by the states and metro areas your firm selects. Transfer hours are matched to your intake coverage so calls are not sent to an unstaffed line.
Exclusivity
Each transferred call goes to one firm. Callers are not passed on to a second firm in the same market after the transfer.
Replacement policy
Calls that do not meet the agreed transfer criteria are handled under the written policy set before launch, which defines what counts as an invalid transfer, the review window, and the remedy.
Live Transfer Questions
Direct answers to the questions law firms ask before starting a campaign.
What is an MVA live transfer?
An MVA live transfer is a screened motor vehicle accident claimant connected by phone to your intake team while they are still on the call. The claimant has already answered your qualification questions before the transfer is offered.
What is the difference between a lead and a live transfer?
A lead is a written, screened claimant record delivered to your CRM for your team to call. A live transfer is a screened claimant handed directly to a person at your firm during the same phone call. Leads give you volume you control; transfers remove the call-back gap entirely.
How quickly should a law firm contact a new lead?
As fast as intake allows — minutes, not hours. Claimants often contact several firms, and the firm that speaks to them first is usually the one that signs the file. Live transfers exist precisely to close that gap.
Are live transfers exclusive to my firm?
Yes. A transferred caller is connected to one firm and is not passed to a competing firm in the same market afterwards.
How are pay-per-call legal leads billed?
Billing structures are agreed in writing before launch and are based on qualified transferred calls that meet the criteria your firm set. We do not publish pricing on this page — availability and structure are confirmed on the first call.
What happens if a transfer does not meet the agreed criteria?
It is reviewed under the written policy agreed before launch, which defines invalid transfers, the submission window, and whether the remedy is a replacement or a credit.
Related Programs and Articles
- Exclusive MVA leads
- Personal Injury Leads program
- Legal lead generation for law firms
- Improving law firm lead response times
- Improving intake conversion
- CRM integration and follow-up
IronFlow Legal does not guarantee that any lead will become a signed case or that any claim will succeed. Case selection and legal evaluation remain entirely with your firm.
Can your intake line take live calls today?
We will review market availability, expected volume, and the screening criteria your firm needs before recommending a campaign.